Information We Collect
This page describes the categories of information collected by Carity when purchasing and using MemoryCube.
Automatic Collection of Information
- IP address
- Which browser you use
- Date and time of your visit, content you access, and how you use our website.
- Whether you place orders, information about purchases, and your payment history.
If you are registered as a customer with Carity ApS, we connect the automatically collected data with other information we have about you (described below). This information is used for various purposes, as described below.
Information you provide when creating an account or making a purchase:
- Name
- Contact information (email address, physical address, phone number)
- Password
- Payment information (such as payment card or bank details)
Information you provide when personalizing a product
When personalizing a product on our website, you can add text or images that contain personal information, such as names or pictures of people. The physical images printed during personalization will be handled by selected production staff at Carity ApS.
Who can see the images uploaded via the MemoryCube app?
Everything uploaded is private and cannot be seen by unauthorized persons. Images and videos are stored encrypted on our server for synchronization across your own devices (app instances and MemoryStation), as well as for backup.
Carity ApS will only access content with explicit consent at your request for purposes such as extracting for photo books, data recovery, etc.
Can invited users to the same MemoryCube see each other’s pictures?
When you invite other relatives to contribute to a specific MemoryCube, they automatically get access to the other pictures and comments uploaded to the system. All users associated with the same MemoryCube system are equal and can view and edit each other’s pictures, including deleting pictures or changing comments.
Collection of Information When Using MemoryCube
– We can see when MemoryCube is turned. We cannot see the pictures and videos displayed. We use log data to improve our understanding of MemoryCube usage and for system diagnostics in connection with customer service.
Purpose of Collecting This Information
We use the collected personal information to:
- Process your order and offer targeted customer service
- Maintain, improve, and manage our website
- Inform you about products and services that may be relevant to you
- Improve and personalize the experience and use of our website and services
- Identify and prevent fraud
- Improve the security of our network and information systems
- Improve our understanding of how our visitors use our website, and analyze the effectiveness of our campaigns and advertisements.
Who Has Access to My Information?
We limit access to your information to employees who need to know it. Employees at Carity ApS are obligated to protect the information and keep it confidential.
We may disclose information you have provided to other companies that may process it on our behalf, including companies in our value chain whose functions are:
- To process or deliver your order
- To store and secure your information
- To process your payment
- Marketing, analytics, and fraud detection
- Customer service
We may also share information as required or permitted by law, if we believe such disclosure is appropriate, to cooperate in an investigation of activities believed to be illegal, to enforce our terms of use, or to protect our or others’ rights or property.
Finally, we may also disclose your information to one or more third parties in the event of a merger, acquisition, or corporate restructuring involving us.
Duration of Information Storage
We only keep your personal information for as long as necessary for the purpose it was given, or because we are legally obligated to do so. Rights Associated with Access to and Control of How Information is Used
You have the right to:
- Access your personal information
- Unsubscribe from marketing or other specific consents you have given us
- Request a copy of the personal information we process
- Have errors in personal information corrected
- Have your personal information deleted
- File a complaint with your local data protection authority
Exercise of Rights
You can contact us at info@carity.dk, phone 27293927 to exercise the above rights.
Protection of Information
All communication between devices is SSL-encrypted, all files stored on our server are encrypted, and there is strict access control so that only users with email addresses you invite will be able to access your information.
Changes to This Privacy Policy
Carity ApS may revise this privacy policy from time to time by publishing a revised privacy and cookie policy on our website. We reserve the right to change this policy at any time, which is why we recommend that you review it regularly.
Aarhus, December 6, 2021 – version 1.1